Hi Folks,
I am testing some stuff in the fresh PDI.
On the RITM record we have one field "Approval", Why this field comes up with the value "requested", Even if the approval is not attached for the RITM.
I have also checked the default value of the "Approval" field which is not "requested", The default value of this field is "not requested".
Also in the workflow i haven't set the "Approval" as "Requested"
Anyone knows why this OOTB behaviour is like that. Or please tell me which script does that.
Hello,
There is an OOB business rule named 'Cascade Request Approval to Request Item' which sets the approval state to requested.
if you disable the business rule it you will see it getting set to default value
Please mark answer correct/helpful based on Impact
Hi,
Please check the default value set on dictionary of this field also check if there is dictionary override record for sc_req_item.
You can check workflow running on particular catalog item and see if approval value is set using workflow.
Thanks,
Anil Lande
Hello,
There is an OOB business rule named 'Cascade Request Approval to Request Item' which sets the approval state to requested.
if you disable the business rule it you will see it getting set to default value
Please mark answer correct/helpful based on Impact
