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Resolved! How to check the start date that is 30 days prior

We have a requirement that checks the start date field to see if it is within 30 days prior or less. For example: If user selects 11/9/2019 it would fail, 11/10/2019 is fine and any date after is fine. 

mattrom1 by Giga Expert
  • 2932 Views
  • 8 replies
  • 2 helpfuls

Resolved! Cloned Widget Not Showing on Service Portal

Hi, I cloned an existing widget but changes made are not reflecting on the Service Portal (I see the change on the widget itself but not on the Portal). Considering there is a new ID on the cloned widget, I am guessing this might need to be updated s...

Bruce11 by Giga Expert
  • 2688 Views
  • 8 replies
  • 2 helpfuls

Resolved! Client Script add days to date field

Hi,I want to add dates to a date/time field in catalog item. Below is the code I am using but it is not working.Client Script :-function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; }//Type appropriate...

Community Alums by Community Alums  
  • 3552 Views
  • 2 replies
  • 1 helpfuls

If check box checked then show a popup message

Hi All ,  Can someone help me with my requirement . I created a check box on a catalog item forma and when user checks it , then a pop up message should appear notifying user some info .  I create a onchange client script on that catalog item as show...

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vahini by Giga Guru
  • 3145 Views
  • 4 replies
  • 0 helpfuls

Resolved! Exporting all tickets with work notes to csv

I'm looking to do a list csv export of all incident tickets. There doesn't appear to be way to include work notes and comments. We have a production instance which is retiring at the end of the month, we need to export all incidents tickets for futur...

Ben91 by Tera Contributor
  • 4469 Views
  • 3 replies
  • 1 helpfuls

Resolved! Map to Field on Multiple Choice Field on Record Producer

We are trying to map a variable on a record producer to a teamspace table (tsp2_demand). The variable type is multiple choice, and the field type on the table is Choice. We have set up the Question Choices on the variable (attachment1) to match the C...