Why sections are not showing on form layout ?

[shabbir5]

Hi All,

-> we are having 6 sections on "service operations " view , all these sections are showing in the sections table

but when I open the form layout by adding the same "service operations" view , ther no sections are showing

I need to add some new fields to this sections , why sections are not showing on form layout ?

Regards,

Shabbir Shaik

[Teja R]

Hi @shabbir5 ,
Try to Configure using the Form Design , Change the view.
If my response helped, mark it as helpful and accept the solution.
Thanks,
Teja.

[Tanushree Maiti]

Hi @shabbir5 

It seems you've accidentally opened a temporary/incorrect view in your configuration URL.

Clear instance cache by typing cache.do in navigator ->enter  then check.

There is OOB view "Service Operation Workspace" is there   , select it and check..

Refer :  unable to see all the sections when configuring form layout - Support and Troubleshooting KB0719368... 

[Ankur Bawiskar]

@shabbir5 

share screenshots

did you open correct view?

did you try from Form Builder?

[GlideFather]

ahoy @shabbir5,

navigate to any record from the table where you want to see the sections regardless the details on the form (e.g. Incident):

Go triple line > configure > form design

A new page will be opened and there you can select a table (Incident) and a view (default, service operations, ...) and then you can see how that view is displayed and you can drag and drop fields and add/remove sections as well.

From this design form tool, you can see whether the section is added or not and if not, then you can add it there and save it.