Why The stage of RITM shows "Request for Approval" instead of "Waiting for Approval " whenever request created?

[Deepika61]

Hi All,

Actually we have custom flow designer, so whever request is created ritm stage was need to set as "Waiting for approavl" then in related list approver added, So this is working fine in dev, but whever in prod, whever we create a request , the stage of ritm set to" Request for approval" instead of "Waiting for approaval" , So because of that approver not added

Please help me on this 

Thanks

Deepika

[SumanthDosapati]

Hi Deepika,

In Flow designer, you need to add the required stage before the first action. So that before that action triggers, stage will be set.

Regards,
Sumanth

[Deepika61]

Hi Sumanth,

Thanks for the response

I have added those things, Actually right now i have noticed that , in whenever request is created, In Request the fields (Approval and Request state) values are set to "Approved", Based on that ,The stage in Ritm set to Waiting for approval, But in dev it not happend, in prod in Request the fields (Approval and Request state) values set not yet requested when request created, so that stage in ritm set to request for approval

So how can i overcome this?

Thanks

Deepika

[SumanthDosapati]

May be in the flow of RITM you can add an IF loop to check the state of REQ and based on that set the stage of RITM.

[Deepika61]

But in the dev no conditions to check Req state it works fine, prod only issue