I am looking for tips on how to report on change requests that moved from "Review" to the first "Approval Pending" state. We track changes that are in Approval Pending by the first business day of the month for our monthly releases. We want repor...
I'm trying to get a client script working on a Service Catalog form that will set the value of a Select Box variable. This is an onChange script based on another variable on the form.Now I can get this to work if the value of the select box option is...
Open Incident Right click on top click export to pdf Work notes are not part of pdf document
I am trying to add installed software in my instance in table cmdb_sam_sw_install through REST API call in PHP, I am getting follwing responce.I want add list of softwares to one machine. Please help me to add software list through API{ "error": { ...
Hi AllIs it possible to have conditions or table specific interceptors? Any suggestions
I need to identify all the Choice Type fields from a Glide Record and verify its corresponding value to meet one of my requirement. I might probably need to iterate through all fields and check its data type to find if it is of that type. Could someo...
Hi folks,I'm looking for a way to change the visible fields available in a related list.Specifically, on the Groups form, clicking into a specific group you can see a related list called Group Members.In that list, for each member, I'd like to displa...
Hello everyone,I'm using Geneva version.I'am creating an email notification that will include the gs.getMessage in mail script.With the preview button it automatically convert a string in current selected language which is good.but when it's sent the...
Only "homepage" is listed and there is no "New" pushbutton on this screen which several WIKI's mention.
I'm trying to get a UI Action to appear based on a function in a script include.My script include contents:function myCustomShowUIButton() { return false;}The condition line of my UI action:myCustomShowUIButton()I would expect the UI action button ...
In previous version of service now, screenshot showed the whole cell as being highlighted / colored, with Fuji im only able to add a DOT it seems with field style, am i missing something?
Hi All,I am trying to create relationship in (cmdb_rel_ci) when import the child CIs. I Knew the parent CIs for those child ci .I am using the type as Connects to::Connected by". It is also available in suggested relationshipsI am using the follo...
Is there a way to determine if a user disabled their notifications from their profile via Self Service > My Profile? When looking at the User history details it says: NOTE: This table is not audited, field changes cannot be displayed. Is this informa...
How can you disallow the checking of the known error checkbox on the problem form, without first populating an added text box with the known error record number?
We are just starting to utilize SLA's in our organization. Our first SLA that I set up didn't work. After some digging around I found a conflict with the SLA Admin properties that were originally configured and the SLA properties that I set up fo...
