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Work notes are getting disappear from my incident

Bijay Kumar Sha
Giga Guru

Hi,

I'm seeing my work notes details are getting disappear from my Incident once I'm adding a work note the last one is getting disappear.

How I can retrieve the older worknotes? 

Is there any table where I can find through the Incident number. 

I know 'sys_journal_field' table which captures all the worknotes in ServiceNow. But I'm not getting anything from this.

Is there a way from where I can extend how many worknotes an Incident record can capture ?

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