I have created (2) flows with Flow Designer: 1) to query unapproved RITMs from the sysapproval_approver table, and 2) to query unassigned tasks from the sc_task table. For #1, I send notifications to approvers/groups who are late in approving their RITMs - for #2, I send notifications to teams where "Assigned to" hasn't been populated yet.
When I created #1, it automatically added the details (Subject, Sent to, Preview email, et al) of the event notification to the Work Notes of the RITM; however, when I copied the flow and notification for #2, the work notes for the SCTASK do NOT get automatically populated in the same manner. I was able to add a Work Note in the SCTASK flow manually within the flow, but I don't understand why the notification wasn't automatically added to the SCTASK item as it was in the RITM record? I've checked the dictionary entry for both sysapproval_approver and sc_task - both show that "Audit" is checked. What am I missing? Why isn't my SCTASK notification being added to the SCTASK record as it is with my sysapproval_approver notification - particularly since both the notification AND workflow are (nearly) identical? TY in advance
