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ā01-14-2019 03:10 AM
Hello,
I'm trying to create a Workflow from "task_sla" table to trigger a notification when Slas reach 100%.
I already saw a native Workflow which triggers notifications when Slass limit reach 50, 75 % and 100 % but when I copy it, and I modify the properties to "run always", condition is not saved. May be because of the task process.
I waiting for your anwsers,
Best regards
Solved! Go to Solution.
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ā01-14-2019 03:22 AM
Why are you copying the native workflow? Can't you just use the event that is generated in that workflow to trigger your notification?
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ā01-15-2019 06:04 AM
Thank you David for your awnser, now I use the Default SLA Workflow and let "active" only the notifications I need (notifications linked to each event)
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ā01-15-2019 06:07 AM
Glad it's working for you now, could you mark my answer correct to close this thread down?