Workflow's condition "Runs always" doesn't work when task_sla table is selected

nadia78
Giga Contributor

Hello,

I'm trying to create a Workflow from "task_sla" table to trigger a notification when Slas reach 100%.

I already saw a native Workflow which triggers notifications when Slass limit reach 50, 75 % and 100 % but when I copy it, and I modify the properties to "run always", condition is not saved. May be because of the task process.

I waiting for your anwsers,

Best regards

1 ACCEPTED SOLUTION

Dubz
Mega Sage

Why are you copying the native workflow? Can't you just use the event that is generated in that workflow to trigger your notification?

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6 REPLIES 6

nadia78
Giga Contributor

Thank you David for your awnser, now I use the Default SLA Workflow and let "active" only the notifications I need (notifications linked to each event)

 

Glad it's working for you now, could you mark my answer correct to close this thread down?