workflow stages is not visible on service portal when using flow designer.

Rashneet Gill
Tera Contributor

Workflow stages is not visible on service portal when user submit the catalog request when it is implemented using flow designer but when implemented using workflow editor it is visible.

 

Please refer the below snapshots for detailed issue.

4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi @Rashneet Gill 

it seems your screenshots display different widgets, so they might have different capabilities.

And also have you added stages to your flow? Refer to the following video for more details: https://www.youtube.com/watch?v=N1rupqeVSRo

Maik

Learn how to add stages to a flow created in Flow Designer and different options we have to improve the user experience for the end user with flow designer for service catalogue How did I create this flow and apply it to the catalog item? https://youtu.be/GljJd7hijyw To create this catlog item ...

Hi Maik,

The flow stages are added on the portal but we also want the manager name and group name against the approval. Kindly refer to the snapshot for your reference.  

Community Alums
Not applicable

Hi @Rashneet Gill ,

You'll need to add the stages to your flow, please follow the steps:

https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/task/add-stage...

 

Hi Sandeep,

The flow stages are added on the portal but we also want the manager name and group name against the approval. Kindly refer to the snapshot for your reference.