Workflows are not starting for any of the catalog item

MGR
Tera Contributor

Hi All,

The OOTB functionality of workflow not working as expected, if the workflow attached to catalog item also it’s not starting as it should work, I think some configurations changed to OOTB workflow functionality, so please some one can help to troubleshoot this issue.

 

Thanks in advance

8 REPLIES 8

Kristen Ankeny
Kilo Sage

The catalog item workflow does not start until the request level is approved - what is happening with the request workflow? Is it pending approval?

No approvals and it’s not only for one catalog item and it’s for all catalog items which are not having approvals too

Kristen Ankeny
Kilo Sage

Is the request at an approved state?

Yes and am not getting what exactly happened if it is not working for only one catalog item and the same behaviour for all of the catalog items