Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Workspace issue. Page not found.

imran rasheed
Tera Contributor

I have a created a custom workspace and added dashboard page as home page. Dashboard page have reports within it. When I click on the score report, it should show me the list of records. But unfortunately I am getting

"The page you are looking for could not be found" error. I have already created a simple list page to show the list. But some configuration is missing. 

imranrasheed_0-1784535280231.png

imranrasheed_1-1784535291583.png

imranrasheed_2-1784535324308.pngimranrasheed_3-1784535334354.png

 

 

 

 

1 ACCEPTED SOLUTION

HarishKumar6668
Tera Guru

Hi @imran rasheed ,

The Dashboard component uses the default redirection behavior. Based on the screenshots you shared, I noticed that the URL path for the Simple List page is configured as simple-list. It should be simplelist instead. Once you update the URL path, the redirection should work as expected.

Also, if you're using indicator-based visualizations, ensure that the corresponding pages required for those visualizations exist in your custom workspace. Without those pages, the redirections will not function correctly.

I hope this helps!If it resolves your issue, please consider marking this reply as Helpful or Accept as Solution.

Regards,
Harish

View solution in original post

7 REPLIES 7

Tanushree Maiti
Tera Patron

Hi @imran rasheed 

 

Refer:  KB1308082 How to resolve a page not found error in Agent Workspace 

Configure a report and drill down on Agent Workspace for HR Case Management (Configurable Workspace)

Add a drilldown event to a data visualization on a technical dashboard 

KB1703903 Platform Analytics: Drilldown is not working as expected for the dashboards 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

HarishKumar6668
Tera Guru

Hi @imran rasheed ,

The Dashboard component uses the default redirection behavior. Based on the screenshots you shared, I noticed that the URL path for the Simple List page is configured as simple-list. It should be simplelist instead. Once you update the URL path, the redirection should work as expected.

Also, if you're using indicator-based visualizations, ensure that the corresponding pages required for those visualizations exist in your custom workspace. Without those pages, the redirections will not function correctly.

I hope this helps!If it resolves your issue, please consider marking this reply as Helpful or Accept as Solution.

Regards,
Harish

This worked perfectly. Thank you.