Wrong display on My request

[DIVI_IT]

Hi, 

I have a problem cause, when I want to create a RITM cat item, in my request on Employee center, the main display value is a short_description of cat_item, I want to change thius to "name" of the cat_item. 

for example: 

test ritm - this is the short description.  

[SnowReece]

You can modify the "Standard ticket configuration" to include the fields you want.

https://YOUR_INSTANCE.service-now.com/ticket_configuration_list.do?sysparm_userpref_module=61a0d3e287020010e0ef0cf888cb0b46&sysparm_query=active%3Dtrue%5EEQ