your ServiceNow instance is incompatible with the servicenow app.
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‎05-23-2014 10:01 AM
I download the ServiceNow Mobile App, and when I enter my instance name, I get an error stating, "Your ServiceNow instance is incompatible with the servicenow app."
How do I fix this?
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‎05-23-2014 10:26 AM
Hmm. Ours is on Calgary too. I just downloaded and tried to connect and got the same error... I guess I am in the same boat as you.
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‎05-23-2014 10:27 AM
Ugh...! Any Ideas?
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‎05-23-2014 10:30 AM
I just tried connecting to 2 different demo sites (Eureka) and got a cannot connect error. Perhaps it is the app? Hopefully someone with more knowledge of this posts.
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‎05-23-2014 10:32 AM
Well I hope so...! Thank you Justin...!
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‎05-23-2014 10:41 AM
It appears the app only supports Dublin and later. Calgary came before Dublin it seems.