Need help in adding a link in String type field

Hi Community, I need help in adding a link in String type field. How can we store a link/add a link in String type field ? Any help would be greatly appreciated. Thanks Pihu

Knowledge is not getting checked out

Hi Community,As i am trying to checkout the KB article, but when i click on the UI button it shows the article is already checked out. But it is in published state and some how in the list view we are having duplicate KB number, one it in published s...

Question on Data Visualization Configuration Panel Options

Hi everyone,I have a question regarding the Data Visualization configuration panel in ServiceNow.Which options are available for configuring how the data will be presented? (Choose 2 answers)A. MetricsB. Time mapsC. Configuration itemsD. Chart mappin...

I am using PDI for practies but from past 0ne month it is very slow not able to practice

Approval

I'm having trouble assigning approvers in the rm_release_scrum table. I have admin access, and no roles have been created. Some people can do it, but others can't. I have all the necessary permissions in sysapproval_approver. Any advice?

Incident Dashboard - Read Only Access for Non-Admin

Hi Team,I would like to restrict editing of an Incident Dashboard to admin users only. Users with roles such as itil should be able to view the dashboard but not edit, personalize, or modify it.What is the best practice to provide read-only dashboard...

I want to add approvers manually for change requests using Edit button

I want to add approvers manually for change requests using Edit buttonAs a admin when I tested it is working but when same functionality should work for ITIL users but for ITIL user button is visible but upon saving approver is not getting added Plea...

Service request support matrix

Hi team, Can someone share me the documentation related to service request support matirx?Here the owner wants to use this feauter so that the dropdown options can be added without and change request. Regards,Suhail

Catalog Items created through inbound email actions

Hi Community, How can we check how many catalog items are created through inbound email action. Can anyone please help on this . @Ankur Bawiskar Regards,Tulasi 

Using the Flow Designer PowerShell Step

Hello all,      I have stumbled upon the PowerShell Step in Flow Designer. https://www.servicenow.com/docs/r/yokohama/build-workflows/workflow-studio/powershell-step-action-designer.html What I am really struggling with is the connection information....

How can I include the original email body in a notification

Hi All, My Inbound email action creates an incident and the first entry on the incident is a Journal entry called "email received" I have an outbound notification that is triggered by the insert of the incident and the notification goes to the assign...

Normal Change Flow Migration – Prevent On Hold Logic from Affecting Previous Approval Stages

I am currently migrating a Normal Change Workflow to Flow Designer and am facing an issue with handling approvals when the Change is placed On Hold.Current behavior:In the Assess state, Peer Approval is requested.If the Change is moved to On Hold, th...

Editing records in related list, list view is not happening.

Hi All, On location table we have a related list pointing to custom table. We are able to edit the records in list view on the custom table But we are not able to edit the records under related list, list view.  There are no acl and client script to ...

is there any way to scan a barcode app in web portal page

I want to scan barcode in portal page is there any way to do this in servicenow