Dear Community members, What is perceived as lead time?How Many lead times and to be used at which juncture? In ServiceNow we have states:Draft -> Acceptance -> Preparation -> Build -> Test -> Approval -> Implementation ->Closed CAB presentation Lead...
Which Of the following are not included in an Update Set by default?A. HomepagesB. DataC. Published WorkflowsD. Business RulesE, schedulesF, Database changesG. Related ListsH. Report Definitionsl. scheduled jobJ. Client Scripts K. Views
I have created an onSubmit catalog Client Script to show an alert if a field is not filled by the user. However, when I make that field mandatory from the Variable settings, the alert does not appear. I also tried using a catalog Client Script and ...
Hello Everyone, I'm importing data from a JSON file using a Data Source and Transform Map. I have two fields set as coalesce: x and y. These two fields always have values in the incoming data, and are mapped correctly. what I need to achieve is If a...
I have a requirement to translate catalog options into Spanish or English based on the user’s location. In the catalog variable, I have currently configured the options in Spanish to support more accurate browser-based translations. Additionally, the...
Hi everyone,I’m facing an issue with provider notifications in ServiceNow. When a provider notification is triggered, it is also being sent to users who are simply following the record, even though these users are not included in the notification’s r...
Hi All, I am facing issue in setting value in this 'eim_id' field which is a reference field. but, i'm getting this value in the script include response, eim_sys_id from SI is mapped to 'eim_id' from CS. Alert response : data===>{"u_eim_application_i...
I want to allow users only to select the date .today+3 .
Our company is updating our Intranet and SharePoint URLs. Is there any way to search all knowledge articles that may reference the old URL?
I wanted to Display a Variable set in RITM form for when assignment group is X and when someone assign the same RITM to another assignment group let's say 'Y' , then I want to display other Variable Set in the RITM Form.Can it be possible ?
Hi,I have a couple large record producers (one has 73 variables) and I need to change them to Catalog Items. The original versions are client-facing forms that generate a Case; I've copied them and made them internal only and need to turn them into C...
Hi all Does anyone knows flow designer flow , if condition and else condition triggers same time and update the record?It appears that when the if condition is met, the flow design executes accordingly; however, I have also included an ELSE condition...
Hi Team, I am trying to change the instance banner logo size in Next Experience (Platform UI).Even after uploading a new logo with different dimensions, the size remains the same in the header.Could you please let me know:Is there a way to increase o...
We are in the process of rolling out our hardware catalog, and I noticed an issue once the REQ/RITM/SCTASKS are created. If the item that the RITM references is changed, or if the quantity is changed, the price on the RITM does not update. I figur...
Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...
