Hello Everyone, I have a requirement to dynamically translate knowledge articles in the Employee Center Portal.I noticed that ServiceNow allows us to translate a KB article, but it creates a new translated version of the article. Instead of generatin...
in RP, i wanted mrvs, so i created, but in mrvs i dont see options to add variables, and in RP also its not showing
Hello All, Can playbooks be used for 'New-hire' /'Termination' workflow? As of now, we have an order guide for NewHire workflow but as the data needs to flow from the HR systems, would a 'Playbook' would be better option? Anyone had already implement...
Does anyone have any idea how to remove this overview tab when creating a new problem in SOW
Hi everyone,We are facing an issue where the Suggested Step Generation skill is not visible for non-admin user in the Service Operations Workspace (SOW), despite having the Now Assist configuration active. The user we are using has the following role...
Hi All, Can end user able to translate the knowledge articles directly in portal? Thanks,Saranya
Hi Team, How to show help text based on user company. I have a company called "Jordons" for this company I want to show help text. for remaining companies I don't want to show help text. For this I have client script written, On Change script i...
Hi community members, In the Hardware Models we are able to configure compatible and/or substitution models for a model. Compatible models are models with 1 to 1 functionality as the model and substitution models are models with same or better functi...
Would like to add additional approvers in the SR and CR workflow in the ServiceNow but without any license cost implications, please suggest the best alternatives.
We want to use Microsoft Teams app for actionable notifications, but we do not want the virtual agent aspect to come through. We want virtual agent to only be applicable in the desktop portal, and just change approvals for example to come through tha...
We have a catalog item which has a variable that then writes to an encrypted field on the sc_task table using a BR. This encrypted field is of type 'Encrypted Text' with Attributes: edge_encryption_enabled=true,no_audit=true,no_sort=true. BR:(functio...
Hi All, We have a requirement to restrict access for a particular group to preapproved standard change templates in change models. I have tried 'Available for' related list approach but it's not working as expected. Can you please suggest feasibility...
Hello all, If a user is not able to log into ServiceNow, what are the other ways to raise an Incident to Servicenow Team asking about their difficutly logging into Servicenow? We want to build a way to login Incident when the user is not able to logi...
Hi team, So my requirement is when ever a record is updated lets take incident record is updated or any additional commands or work notes are updated i want to show a message symbol on the list view of the record. like the image i have shown.
Hello Everyone, I have one requirement that is, i need to send the schedule Dashboard reports . After that report screen shorts are attached to the Email attachment level send to the receipant but the client is asking to send in Email body in place...