your ServiceNow instance is incompatible with the servicenow app.
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‎05-23-2014 10:01 AM
I download the ServiceNow Mobile App, and when I enter my instance name, I get an error stating, "Your ServiceNow instance is incompatible with the servicenow app."
How do I fix this?
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‎05-23-2014 10:59 AM
So it is! Well I guess I'll try again once we get to Dublin.
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‎09-11-2014 01:01 PM
We have two instances one on dublin and one on eureka..
I tried on both. It is giving same error.
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‎09-11-2014 01:20 PM
Solution : install the plugin - Mobile UI.
"Your ServiceNow instance is incompatible with the servicenow app." Error is gone.
However, Interface is broken.. Working on it now.
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‎09-12-2014 11:11 AM
Any chance that your homescreen happened to disappear on you for mobile? Or was it something else that broke.
