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Session Code: BRE2204

Presenter(s): Bradley Owen, Ryan Zulli

Company(s): AppDynamics, ServiceNow

Abstract: Enhance your AIOps capabilities by combining ServiceNow ITOM Health with Application Intelligence from AppDynamics. Proactively respond to service delivery issues before they impact your customers’ digital experience with the free AppDynamics Application Model and Alerting integration. In ServiceNow see monitored applications real-time topologies, including relationships between applications and underlying server infrastructure thanks to ServiceNow’s CMDB reconciliation. AppDynamics generates alerts in Event Management when application performance starts to degrade, so you can quickly perform RCA in context directly from the alert.