Speak at Knowledge16!

How are you using ServiceNow to impact change and automation in your organization...your company...your industry? Tell us! Knowledge16 is THE conference to tell your story and share your ideas with th...

[K15 Session Review] Creating a brand new service portal for The Coca-Cola Company

Presenters: Jeniffer Oburu, Business Process Owner, Global IT Service Management, The Coca-Cola Company Helena Agronow, Principal Engagement Manager, ServiceNow"Can you upload your design elements to ...

[K15 Session Review] This Workbench Demands Your Attention

Presenter: Anthony Okumura, Product Manager ServiceNowSession title: Demand Management Workbench - a New Way to WorkI spoke with Anthony Okumura today after his presentation on Demand Management to le...

[K15 Session Review] Now on Now: Governance, Risk, and Compliance

Presenters: Morgan Hunter (Senior Product Marketing Manager, ServiceNow) and Andrew Wheatley (Internal Director of Internal Audit, ServiceNow). Session title: A business view of Integrating GRC and Se...

[K15 Session Review] Financial Management: The magic of transparency

Presenter: Fran FernandezSession title: IT Financial Management - a Business PerspectiveI remember the first time I learned to do pivot tables in Excel; truly it changed my life forever. The power of ...

[K15 Session Review] Transform Governance, Risk, and Compliance with Automation

Presenter: Garrick Vance, Senior Product Manager, ServiceNowSession title: Transform Governance, Risk, and Compliance with AutomationGreat session from Garrick Vance today on Transforming Governance, ...

[K15 Session Review] Marketing Management as a Service with the University of San Francisco

Presenters: Steve Siegel (ServiceNow) and Jim Uomini (University of San Francisco)Session title: Marketing Management as a ServiceMarketing can make or break a business. If you get it right you can ri...

[K15 Session Review] @NOW: How We Embraced Performance Analytics

In this session, Tara Romero (ServiceNow Senior Business Analyst) presented the journey that ServiceNow internally took with Performance Analytics to help drive insight into our own business. Yes, we ...

[K15 Session Review] Open Fields for Field Service

Presenters: Venkitesh Subramanian and Mohan KonyalaSession title: Everything as a Service: Field Service Field Service is changing, and customers are looking for new and improved solutions to deliver ...

[K15 Session Review] Everything as a Service: Customer Service Case Study

Speakers: Aneel Jaeel, Abhijit MitraSession Title: Everything as a Service: Customer Service Case StudyI'm really loving all the Now on Now presentations this year, and the Customer Service Case Study...

Innovation of the Year - And the Winner Is...

And the Winner Is... Congratulations to the 2015 Innovation of the Year Winner, National Cancer Institute.SRA in partnership with the National Cancer Institute created an application that provides ins...

It's sheer opportunity — Knowledge15 PartnerNow Summit 2015

On April 20th, prior to the start of Knowledge15 (#Know15) in Las Vegas, we hosted the annual Global PartnerNow Summit. More than 700 representatives of our partner ecosystem had accepted the invitati...

Terrific turnout for Table Topics!

The opening day of ExpoNow was buzzing with activity and the Community HangNow area was no exception. Our Meet the Expert sessions and Table Topic discussions were a hit with just about 85+ people att...

Community HangNow Table Topics driving valuable discussions

Attendees signed up and stopped by to attend various table topics at the Community HangNow area. We had a variety of table topics including Knowledge Management,

PMOs vs. Agile Developers — The pain is real

Presenters: Ryan Manning & Molly FeterlSession title: Project Management Workbench - a New Way to WorkHaving run a both a PMO and an agile Software Development Organization in my career, I'm pretty ex...

[K15 Session Review] Reporting 201: Advanced Methods & Performance Analytics Intro

We're continuing on with our reviews of the reporting hands-on labs. In the last session, we covered the basics of the reporting engine. In this lab, Pieter Goris (ServiceNow Developer) and Semhar Yem...

ServiceNow Community MVPs Event was a blast!

We had a fantastic event with our inaugural class of ServiceNow MVPs. Out of the 10 MVPs, 5 of the MVPs could join us at the event to meet in person.jimcoyne22 @mark stanger @dougandrews @travistoulso...

[Archived] Live Blog: CreateNow Hackathon 2015

---23 APRIL 2015, 03:45PM---Team FEMA wins the 2015 CreateNow Hackathon!ServiceNow founder and Chief Product Officer Fred Luddy and co-creator Pat Casey just announced the winning application in the 2...

[Session Review] Now on Now: Financial Management as a Service

Presenter: Jacob Gsoedl, VP of IT Business Applications ServiceNowSession title: Financial Management as a ServiceFinancial Management-as-a-service you ask? ServiceNow responds, "Everything as a Servi...

[K15 Session Review] Now on Now: Legal Management as a Service

Presenters: Matthew Kelly and Lynda ReesSession title: Legal Management as a ServiceI've negotiated 100's of contract in my career and it can be a real administrative nightmare. For this reason, I was...