Knowledge15 Mobile App Now Available!

The Knoweldge15 Mobile App is now available for download! The app is a great companion to the conference and we encourage everyone to install the app prior to arriving at the show.Features include:Cus...

Innovation of the Year: Requests and Support

Support AnywhereTo boost productivity and customer satisfaction, Target replaced an antiquated call center model with Support Anywhere - an application that gives employees instant access to IT suppor...

Innovation of the Year: Service Management Across the Enterprise

Nationwide Stamp Fulfillment Application The US Postal Service partnered with Accenture to develop a mobile-compatible stamp fulfillment application to improve insight into inventory levels, eliminate...

Innovation of the Year: Management Tools

Mobile Innovation & IdeationThe NFL designed a responsive, mobile-friendly landing page that enables the entire organization to contribute new ideas and projects easily. The landing page also becomes ...

Innovation of the Year: Security, Risk & IT Operations

Device Compliancy Management- Encryption National ProjectThe IT environment at Ascension Health is made up of highly interactive and interconnected systems that involve patients, providers, physicians...

Innovation of the Year: Notifications and Communication Requests

BoostGDN (General Defense Network)Ordering temporary communications lines for Swiss military maneuvers used to be done by filling out complex Excel sheets and mailing them to a dedicated team within t...

K15 Hackathon: Creators of the World, Unite!

Knowledge15 is just 19 days away. If you were part of previous editions of our annual User Conference, you know it's something quite special. It's ServiceNow users wherever you look — they present, th...

Meet the Experts and Table Topics at Knowledge15

Hello Attendees, The countdown is on! We are less than four weeks away from Knowledge15 in Las Vegas. Are you looking forward to the keynotes, sessions, labs and parties? Here are a few more things to...

3 Indicators You ARE Innovative

As the lead for our Voice of Customer Program, nothing humbles and gratifies me more than hearing about how ServiceNow is being used within IT and across the enterprise to truly change the way work is...

Five Tips on Dishing up a Delish K15 Abstract (before Dec. 31!)

I say it often: I have one the best jobs at ServiceNow, running the Voice of Customer program. On a daily basis, I have the pleasure of working with customers to find ways for them to share all they'v...

Exclusive Knowledge14 Content Promo Video

Register for Knowledge15 today to get access to Exclusive Knowledge14 Content!

Help select topics for Knowledge 15!

Members, Are you looking forward to Knowledge15? Are you interested in specific topics? You can play an important role by voting and help select specific topics that you are interested in seeing this ...

What Service Catalog topics are you interested?

Do you want to be involved in influencing the topics for Knowledge 15? Share your thoughts on what specific topics are you interested in learning about within Service Catalog. You can interact with ou...

Want to be featured as a Speaker at Knowledge?

Members,Knowledge is a great opportunity to network, learn and showcase your expertise.The conference features pre-conference education courses, labs, breakout sessions and plenty of networking — all ...

Are you planning to attend Knowledge15?

Members,We were so excited about Knowledge14 and all the feedback we received from you that we wanted to start early this year to make your experience even better.If you attended last year, we would l...

Exclusive Knowledge14 Content Promo Video

Register for Knowledge15 today to get access to Exclusive Knowledge14 Content!

Cloud Infrastructure on ServiceNow

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A "David and Goliath" Win! - Plat4mation wins the Innovation of the Year Award!

Plat4mation wins the coveted ServiceNow Innovation of the Year Award!A live vote open to the more than 6,600 attendees of Knowledge14 this week confirmed the win for Netherlands based Plat4mation for ...

Need to Know, Final Day at Knowledge14

Today we announced ServiceNow Share, an online exchange that facilitates sharing of development content among ServiceNow customers and partners. Check it out today at share.servicenow.com and be sure ...

How to Choose Friends

Some friends of mine that live in the oil fields of northern Canada recently expressed frustration at the lack of quality social interactions living so far out. I tease them for living 12 hours from c...