Navigating the Knowledge14 Community Space

This year, the community team wanted to put together something special for our members and our attendees. I've gone over how to follow spaces and how to adjust your email settings, now I am going to w...

If you can imagine it. You can create it.

An important message to everyone from developers eager for a challenge to those who have never developed an application in their life and want to give it a try:Join us at the createnow Hackathon!When:...

Join Your Special Interest Group (SIG) at Knowledge14

This year, we have several events at Knowledge14 that are dedicated to special interests. Join others in your industry and role to learn more about the impact of successfully automating and managing s...

Performance Analytics: Why daily trending beats monthly reporting

"How come we are not aware of this? Are these our own data?" I am in a meeting with one of the executives of a global Finance and Insurance enterprise. I just showed him — and his team — the out-of-th...

Eight regions. Eight tastings. One night only. You should plan on it.

You're heading to Knowledge14. You're going to interact and exchange 'knowledge' with people in your industry and your role. You're going to learn a lot. And that's….great. Just make sure to leave roo...

Planning ahead for Knowledge14: A Customer Guest Blog

We are very fortunate to have a customer guest blogging today! Steve Emerson is an IT professional who has always had a passion for ensuring the best possible experience for the customer. This passion...

The New Age Of Service Is Now — But Are Your People Ready?

If you're heading to Knowledge14, then make sure you're prepared for the opening keynote, by ServiceNow President and CEO Frank Slootman, entitled "Defining the Service-Oriented Enterprise." Last year...

How to Build your Knowledge14 Agenda

Building the perfect Knowledge14 agenda is one of the key factors in getting the most out of your conference experience. With only a handful of days left until the big event, you still have time to pu...

How to Join a ServiceNow User Group

I hope while you are mixing and mingling at Knowledge14 you take a few seconds to Join a ServiceNow User Group, also known as a SNUG. You can join a group based on your location or based on your inter...

Build your Knowledge14 Agenda Today!

You already know that Knowledge14 is the largest gathering of IT professionals using cloud services for enterprise IT service automation. It is also the best place to exchange knowledge with ServiceNo...

Want Service Management Success? Look To Your Peers

The annual global ServiceNow customer event, Knowledge14, is fast approaching but it's not too late to register for something now so large that I consider it an industry event. And that's an industry ...

You Can't Miss the General Session Keynotes at Knowledge14

Hear directly from ServiceNow executives. Get insight on the direction of the industry and see the latest ServiceNow innovations. Learn how to define, empower and run a service-oriented enterprise. Ea...

Get Knowledge14 Updates to your Email inbox and Community inbox

Now that you are Following the Knowledge14 User Conference spaces, you need to adjust your notifications to make sure you are getting alerts for all of the important updates, and maybe even for the no...

#Know14 is the Place to Be: Partner and Sponsor Insights

We asked some of our partners and sponsors why they are attending Knowledge14 — what they hope to see, learn, and achieve April 27 — May 1 in San Francisco. Read on for their answers, and let them ins...

#Know14 is the Place to Be: Customer Insights

We asked some of our fabulous customers why they are attending Knowledge14 — what they hope to see, learn, and achieve April 27 — May 1 in San Francisco. Read on for their answers, and let them inspir...

Welcome to Knowledge User Conference Space - The New Age of Service is Now

Welcome to the #Know14 User Conference Space! We can't wait to see you in San Francisco at Moscone Center April 27 — May 1, 2014. We are expecting 6,000 attendees in almost 300 can't-miss labs and bre...

IT and Enterprise Transformation 101: Why Process Matters

What's the competitive advantage your enterprise can nurture that's most difficult to commoditize away? Service. It's the service you deliver to your colleagues, customers and partners that allow you ...

App Lifecycle Management: a roadmap for homeowners

I've had the pleasure of meeting most of our user groups. I always start with the same question: how long have you been in production? In most cases, two-thirds of customers have been in production le...

It's A Custom App World After All

ServiceNow's annual global customer event, Knowledge14, is fast approaching and we're seeing some great numbers. We've previously announced that Knowledge will include 6000 attendees, 100 labs, and al...

2014 IT Priorities: The Aspiration To Action Gap

Last week an IT survey by Hackett Group was reported on by ZDNet with the sentence "IT needs to be more innovative and grow businesses amid stagnant budgets and staff cuts" holding up the introductory...