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05-25-2021
09:30 PM
Session Code: THS1510
Presenter(s): Josh Downie
Company(s): ServiceNow
Abstract: Effective training gives your ServiceNow platform team the expertise to teach others how to make the best use of ServiceNow capabilities. When you train your process users effectively, you’ll meet your adoption targets faster and be well on your way to achieving your business objectives. In this session, learn how to determine the expertise needed on your ServiceNow team, identify what you need to train process users, and how to make training an ongoing activity.
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