Business case for leveraging ServiceNow across the enterprise

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Session Code: BRE1785

Presenter(s): Anu, Lyle, Belinda, Andy, Erin, Kamille

Company(s): Integrhythm Inc., Shriners Hospitals for Chidlren, Regis Corp, INRY, INRY, TCF Bank

Abstract:

Listen to speakers from organizations like Aon, TCF Bank, Shriners Health etc. on building a business case for leveraging ServiceNow across the enterprise. There will be time for a Q&A session, followed by deeper one-on-one conversations after the panel.

The implementations cover IT Transformation, Employee Experience and Customer Experience across products like HR Service Delivery, Governance Risk and Compliance, Customer Service Management etc.

As ServiceNow builds mature capabilities across the enterprise, internal teams need help positioning ServiceNow beyond IT as well as articulating the business value of the changes.