High Level Product and Function Overview

HERBERT ZHANG
Kilo Explorer

‎09-20-2022 05:37 PM

I am new to ServiceNOW, it looks like an interesting product for some Enterprise ICT disciplines.

I am searching for a High-Level Overview Document for its Product (Modules) and Functions. Also a Case Study would be helpful too.

Any recommendations? 

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stevelefevre
Kilo Contributor

‎11-04-2024 11:34 AM

I have the exact same question.  Disappointing that no one has replied to this question.  Where does a newbie start?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-05-2024 05:19 AM

Hi @HERBERT ZHANG 

 

https://youtu.be/6i8DXk_3NBA?si=hwQPycchJnremuTH

 

https://youtu.be/XTDTcU9ROCE?si=eNfbPpx3pVSL5l9i

 

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Batch 13 | Day 4 | ServiceNow Capablities - Architecture #Shorts #Short
Batch 13 | Day 4 | ServiceNow Capablities - Architecture #Shorts #Short
youtu.be/6i8DXk_3NBA?si=hwQPycchJnremuTH
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes based on my experience and knowledge. Redistribution or copying of functionality is not ...
Batch4 :: Day 3 || ServiceNow Introduction || ServiceNow Functional Training || Quebec
Batch4 :: Day 3 || ServiceNow Introduction || ServiceNow Functional Training || Quebec
youtu.be/XTDTcU9ROCE?si=eNfbPpx3pVSL5l9i
Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or copying of functionality is not allowed!
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Stig Brandt
Tera Guru

‎11-05-2024 05:26 AM

Hi, there is a number of videos in “welcome to servicenow”, if you are new bee

 

both in  now learning and youtube

https://youtu.be/_gBqrwNovEI?si=-LYUbWtC3B6QsaQF 

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Daniel Borkowi1
Mega Sage

‎11-05-2024 05:31 AM

Hi @stevelefevre,

 

I think the first go to sources are:

  1. ServiceNow Product Page: https://www.servicenow.com/
  2.  Customer Success Page for Best Practices, Case Studies and Success Stories. Also first steps for several roles can be found here: https://www.servicenow.com/success.html
  3. To start learning, it's Nowlearning: https://nowlearning.servicenow.com/

 

Greets
Daniel

Please mark reply as Helpful/Correct, if applicable. Thanks!

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