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05-04-2019
10:30 PM
Session Code: LAB0632
Presenter(s): Anders, Christian
Company(s): ServiceNow, ServiceNow
Abstract:
Attend this lab to learn how to master the CI identification process to handle multiple data sources feeding the CMDB. Understand how to create strong identification rules with priority and related CIs, and how these rules are used by Discovery and Service Mapping patterns.
URL: https://developer.servicenow.com/app.do#!/event/knowledge19/LAB0632
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