- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Session Code: BRE2636
Presenter(s): Nagesh Rao, Rocco Curcio, Natalie Dykes
Company(s): Deloitte, Deloitte, Deloitte
Abstract: The power of ServiceNow is unleashed when you bridge IT with non-IT. Every transformation faces resistance. Deloitte found a unique way to address this by investing in RPA and ServiceNow integrations. We selectively transformed business processes that were labor-intensive and repetitive in nature. Mostly these processes were pre-requisites to successful fulfillment. The outcome was remarkable and highly rewarding. Together with native AI/Chatbot (Virtual Agents) capabilities of ServiceNow we are advancing to the next level. Our Finance, Talent, IT and Other Non-IT functions operate 100% on ServiceNow with a success rate of 99% and above. Estimated savings of 110K+ work-hours every year translating to millions in benefits. Get ready to unleash the power of NOW.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
