- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Session Code: THS1550
Presenter(s): Steve Driscoll
Company(s): OCLC
Abstract: In this session you will hear how one company struggled with automation and finally came out on top. Learn about the top 4 obstacles encountered, how they impacted us, what we tried and what finally worked. Included is the ""Magic Question"" which unleashed our imagination and led to a more usable application. You will also learn about the two key customizations to the CMDB which not only unlocked the potential of automation, but also made it manageable. Finally, discover 2 timeless principles that were initially ignored, but eventually led to success once we adjusted our approach.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
