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05-25-2021
09:30 PM
Session Code: THS1294
Presenter(s): Rajeev Sethi
Company(s): ServiceNow
Abstract: As you consolidate the employee experience on one portal, the next chapter of evolving the experience is personalization. We have created portal widgets that deliver relevant and timely content for our users that aligns to their actions, preferences and interests. Learn about ServiceNow personalization approaches which leverages data from knowledge, requests, and usage of Machine Learning to drive employee satisfaction and business benefits.
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