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Session Code: BRE2605
Presenter(s): Dianne Kokotoff, Bram Fiebelkorn
Company(s): WellStar Health Systems, ITS
Abstract: WellStar, one of the largest healthcare systems in the Southeast, has embarked on a journey to use the Now Platform for providing world class experiences for our employees. From the business and support to the clinical operations, learn how we created self-service through knowledge, automation, AI, and service catalogs. Using the Now Mobile app, our employees get support and report issues. Come see how you too can overcome the challenges of poor customer experiences and have them embrace ServiceNow with open arms.
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