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05-25-2021
09:30 PM
Session Code: THS1356
Presenter(s): Jason Knickmeyer
Company(s): ServiceNow
Abstract: Governance is the set of policies, processes and organizational capabilities that define how decisions are made and who is responsible for outcomes. You need good governance to realize value and transform your vision with ServiceNow. In this session, you’ll learn how three important steps: first, how to prepare and set up ServiceNow governance; second, how to define strategic, technical, and portfolio governance processes; and third: how to plan ahead to continuously improve your governance.
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