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Session Code: THS2934
Presenter(s): Bob Osborn
Company(s): ServiceNow
Abstract: How AI will change government - Partly for trust reasons, the public sector has been slow to embrace AI and machine learning. That’s about to change. Just about everywhere in private industry, machine learning has become a powerful new capability to help businesses make better decisions. In the realm of government agencies, adoption of machine learning and business process automation is off to a slow start; according to a 2019 Government Business Council survey; 40% say their agencies have no plans to implement AI at all. Learn how risk, urgency, and confidence is all it takes to help government agencies embrace AI.
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