Not applicable

Session Code: BRE1417

Presenter(s): Steve

Company(s): ServiceNow

Abstract:

As enterprises are modernizing engagement with their customers, IT is moving away from static or monolithic infrastructure to continuous delivery models involving dynamic resources that span more diverse and complex types or resources and across multiple resource environments, on- and off-premises. Join this session to hear Steve Anderson, Sr. Product Manager for ServiceNow, detail how to employ an AIOps approach to help your organization improve the availability of current and next-generation services, including techniques such as:

  • Event and metric ingestion and centralization
  • Alert correlation
  • Service-centric prioritization
  • Root cause analysis
  • Anomaly detection
  • Service topology noise reduction
  • Contextual aggregation
  • Automated remediation

Learn how AIOps is evolving the IT operations role to meet the challenges of rapidly increasing scale and complexity driven by digital transformation.