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Session Code: PTS1756
Presenter(s): Kathy, Bharathi
Company(s): ServiceNow, Bharathi
Abstract:
At ServiceNow, we know both our customers and employees are seeking to serve themselves, get the answers they need, and access to information and tasking that is easy to use, and mobile friendly. Our solution: Virtual Agent— the tool that takes onboarding to the next level with a consumer like employee experience. It's also the same tool that provides customers with a seamless self service experience. From the chat based application process to engaging candidates until their joining date, we'll share our value realization using Virtual Agent.
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