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Allow the unauthenticated public to read Knowledge articles

Hanook
Tera Contributor

I got a requirement regarding KBA, so non ServiceNow users can able to see the article without login into ServiceNow.

Thankyou
Hanook

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hanook 

 

https://www.servicenow.com/community/itsm-forum/how-to-show-knowledge-base-article-without-login-fro....

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hanook
Tera Contributor

Hello @Dr Atul G- LNG 

Thank you for the Article, I went through this article but it didn't work do you have any other way to resolve my issue.

ThankYou

Hi @Hanook 

 

Sorry mate. Might be try log a Now Support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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