How to populate the checkbox based on the approval of RITM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-31-2022 03:34 AM
Hi team ,
1) How to create a new checkbox, labelled "china PIII" on the ticket form
2) set/reset the value of the "china PIII" field, as follows, each time an xyz questionare for the ticket form is closed:
...... If the ticket form requestor is located in china
...... AND the answer to xyz question 6 = "india"
...... And the answer to xyz question 6.1 = "yes"
...... THEN set "china PIII" = "true"
...... ELSE set "china PIII" = "false"
3) Modify the "Attestation Schedule job" so that an attestation request is sent 12 months from the actual start date of the ticket form if ABC="critical" and china PIII = false or china PIII= "true"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 01:28 AM
Hi,
Could you please more details where exactly you want to create the checkbox on Catalog Item Form or where?
Based on xyz question answer u want to set/reset the checkbox?