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05-11-2016 12:14 PM
Last year we were able to download the lab materials prior to the conference. This year I haven't been able to find the material on the K16 site. Does anyone know if and when this will be made available?
Thanks,
Cara
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05-11-2016 12:16 PM
Hi Cara,
I don't think there is anything to download. We are going back to hardcopy at K16 based on customer feedback.

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05-11-2016 12:16 PM
Hi Cara,
I don't think there is anything to download. We are going back to hardcopy at K16 based on customer feedback.
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05-11-2016 12:26 PM
Noooooooooooooooooo! At the last moment I can't attend K16. I was looking forward to getting content.
I can't believe you guys aren't offering both options
Hank

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05-11-2016 12:28 PM
Sorry Hank. Lots of people had issues with labs if they had to flip between ServiceNow and a PDF view. Some brought secondary devices, but it was inconsistent.
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05-11-2016 04:24 PM
Hmm the downloads should in my opinon still be available. I would prefer copy/paste from a pdf rather than having to type from a hardcopy. That in my opinion result in more errors than copying from pdf.
I know its probably too late to do something about this now for K16 so this will definately go into my surveys as a negative point 😞