Hello Experts,I am trying to run reconciliation for a specific publisher but in the dropdown it doesn't the publisher I want to run it for. I see it being possible when no entitlements are added against that publisher but in my case, I have added tho...
Hi, 1.When a subscribed knowledge article is being checked out and revised, The agent who have subscribed the article should get notification. But in my criteria I am not receiving any mail regarding this. 2.Usually we have 3 notification being c...
Hi, I have subscribed a knowledge article,and when editing is done on that article the "KM Subscription: Article revised" notification should be triggered and the author,subscriber should get email based on OOTB.But,I am not getting any notification...
While sending an attachment from jira issue record to servicenow using flow designer, it throws an error "message": "Error encountered while creating Attachment. Record for file "filename" is not of required class." when i use jira spoke action : 'C...
UPDATE 7/22/24: ServiceNow Support was able to talk to the Knowledge Team and they were able to provide a spreadsheet with links to the slide decks. Attached, See Column G with URL to slide deck!! Background:In several sessions at Knowledge24 in Ma...
In all the labs and sessions during Knowledge 2024 the instructors said we would have access, through the community site, to the slide content they were displaying. Does anyone know the location of these content slides?Thank you in advance!Chris
Hi team, is there an efficient way for me to know what other articles have a link to an article I'm retiring? The reason is so that we can quickly update any and all articles that link to the retired articles to prevent users from experiencing a brok...
Is there going to be a conference rate for the hotel?
I was curious if anyone has found the slide deck or the link to it from a Know24 session called "Elevate: Unlocking Success for your ServiceNow Partnership." Please share where you found it or a link if possible. Thank you!
BackgroundKnocking on the door of a decade in the ecosystem, I’ve witnessed the platform grow and evolve. Despite my time in the ServiceNow industry, I had never had the pleasure of attending a ServiceNow Knowledge conference till recently. For one r...
Is there a discount code for disabled veterans to attend Knowledge 2022 in Las Vegas?
Is there a discount code for ex Servicenow Employees to attend Knowledge 2024 in Las Vegas
Hi, I need to trigger a email to approvers when the knowledge article is in pending retirement state.i) I have created a Business rule with "When to run-After insert and update (Attached screenshot of that)".ii) I have created a notification where ...
Hello All, We are experiencing this problem following the upgrade of Washington. First, which users (non-admin roles) are permitted to view the knowledge articles. They are experiencing this issue whenever they navigate to any category on the employe...
