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Discount Code

Is there a discount code for disabled veterans to attend Knowledge 2022 in Las Vegas?  

PGault by • Tera Contributor
  • 969 Views
  • 2 replies
  • 2 helpfuls

Retire approval email notification

Hi,   I need to trigger a email to approvers when the knowledge article is in pending retirement state.i) I have created a Business rule with "When to run-After insert and update (Attached screenshot of that)".ii) I have created a notification where ...

Nivedha G by • Tera Contributor
  • 1271 Views
  • 5 replies
  • 0 helpfuls

Kb article visibility issue (Washington upgrade)

Hello All, We are experiencing this problem following the upgrade of Washington. First, which users (non-admin roles) are permitted to view the knowledge articles. They are experiencing this issue whenever they navigate to any category on the employe...

Resolved! Where do I get the lab exercises for the ‘Scripting in ServiceNow Fundamentals On Demand’ course?

Where do I get the lab exercises for the ‘Scripting in ServiceNow Fundamentals On Demand’ course?  I have an instance and the videos for the course give you time to complete lab exercises but I cant see where the tasks for each lab are outlined anywh...

AaronQ by • Tera Contributor
  • 2756 Views
  • 7 replies
  • 4 helpfuls

"Best" class to take at K24?

I'm registered for the CMDB class, but I thought I would ask here too. I was looking to make the most of K24, including the pre-K24 in person trainings. I have my CSA and I'm looking to take a class that will get me a voucher. Will the CMDB class do ...

K24 Mobile App

Hey everyone. I am registered for K24 and am trying to setup the K24 mobile app on my phone. It asks for email address which I give and it says that I am not registered. How can we look into this and find support? James

kerr_jamese by • Tera Contributor
  • 528 Views
  • 4 replies
  • 2 helpfuls

Resolved! ServiceNow knowledge

Hello, can we in export on PDF the serviceNow article from knowledge bases. I want to download some article. 

b__MouradH by • Tera Contributor
  • 544 Views
  • 2 replies
  • 1 helpfuls

to make script field read only on user criteria form

requirement : a user having knowledge manager and knowledge admin role can able to create user criteria but script field should be read only after advanced button is clicked on the user criteria form.attempted solution:i created one acl on the user c...

hifza by • Tera Contributor
  • 368 Views
  • 2 replies
  • 1 helpfuls

Resolved! Will cancelled sessions for K24 update in our agenda?

I just noticed that one of the sessions I signed up for seems to have been cancelled but it is still showing up in My Agenda. Can our Agendas be updated if a session is cancelled so we know to sign up for something else or make plans for that time sl...

Nia McCash by • Mega Sage
  • 948 Views
  • 7 replies
  • 1 helpfuls

Resolved! Knowledge 2024 Virtual Sessions

Hi!I could've sworn I saw that there was going to be virtual Knowledge 2024 sessions this year but I can't find any information on it anymore. Does anyone know if there is any virtual content that will be available from Knowledge this year?

Himberi by • Tera Contributor
  • 1052 Views
  • 2 replies
  • 5 helpfuls

CSA Voucher

HI, i had a CSA voucher obtained on Aug 30th 2022 which was valid until Aug 30th 2023.Unfortunately, i wasn't aware that the exam date must also be within the voucher validity period and as a result my voucher was expired. Is there anyway i can renew...

Spsk by • Kilo Contributor
  • 326 Views
  • 1 replies
  • 0 helpfuls
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