How can I extend the instance if it is showing cannot be extend? As I am upgrading to SNow now

Jira to servicenow integration throws error: "Error encountered while creating attachment."

While sending an attachment from jira issue record to servicenow using flow designer, it throws an error  "message": "Error encountered while creating Attachment. Record for file "filename" is not of required class." when i use jira spoke action : 'C...

Knowledge24 presentation content published?

UPDATE 7/22/24:  ServiceNow Support was able to talk to the Knowledge Team and they were able to provide a spreadsheet with links to the slide decks.  Attached, See Column G with URL to slide deck!! Background:In several sessions at Knowledge24 in Ma...

Knowledge 2024 session slide contents

In all the labs and sessions during Knowledge 2024 the instructors said we would have access, through the community site, to the slide content they were displaying. Does anyone know the location of these content slides?Thank you in advance!Chris

what other articles have a link to an article I'm retiring

Hi team, is there an efficient way for me to know what other articles have a link to an article I'm retiring? The reason is so that we can quickly update any and all articles that link to the retired articles to prevent users from experiencing a brok...

Slide Deck from Unlocking Success for your ServiceNow Partnership - Knowledge24

I was curious if anyone has found the slide deck or the link to it from a Know24 session called "Elevate: Unlocking Success for your ServiceNow Partnership."  Please share where you found it or a link if possible. Thank you!  

After 8 years, I Finally Attended ServiceNow Knowledge – Was It Too Late? Did I miss the Boat

BackgroundKnocking on the door of a decade in the ecosystem, I’ve witnessed the platform grow and evolve. Despite my time in the ServiceNow industry, I had never had the pleasure of attending a ServiceNow Knowledge conference till recently. For one r...

Discount Code

Is there a discount code for disabled veterans to attend Knowledge 2022 in Las Vegas?  

Knowledge 2024 Discount voucher for Ex Servicenow Employees

Is there a discount code for ex Servicenow Employees to attend Knowledge 2024 in Las Vegas

Retire approval email notification

Hi,   I need to trigger a email to approvers when the knowledge article is in pending retirement state.i) I have created a Business rule with "When to run-After insert and update (Attached screenshot of that)".ii) I have created a notification where ...

Kb article visibility issue (Washington upgrade)

Hello All, We are experiencing this problem following the upgrade of Washington. First, which users (non-admin roles) are permitted to view the knowledge articles. They are experiencing this issue whenever they navigate to any category on the employe...

"Best" class to take at K24?

I'm registered for the CMDB class, but I thought I would ask here too. I was looking to make the most of K24, including the pre-K24 in person trainings. I have my CSA and I'm looking to take a class that will get me a voucher. Will the CMDB class do ...

K24 Mobile App

Hey everyone. I am registered for K24 and am trying to setup the K24 mobile app on my phone. It asks for email address which I give and it says that I am not registered. How can we look into this and find support? James