File vault Integration
Hello All, Does anyone know if it is possible to integrate with "FileVault" or "Bit locker"and extract passwords into ServiceNow, either directly or through Kandji or Endpoint Central?@shreedevin @AnkurB Thank you
Forum Posts
Unable to view Knowledge bases in List view
When I repair the Knowledge Management Installer plugin. In the list view, I am unable to view the knowledge bases, except for the Human Resources knowledge base, which is accessible despite the plugin not being installed for it. What Can be the issu...
ServicePortalでUIアクションが表示されない
ServicePortalでアイコンリンクからテーブルに遷移するようにしている。遷移した先のテーブルリストとフォームに作成したUIアクションが表示されない。普通にインスタンスでテーブルを開くと、ボタンが表示されるのに、ServicePortalで開くと表示されない。なぜか、原因と解決策を教えてください。
Not able to create default filter to show current version feedbacks for kb article in related list.
I have created defined related list for feedback on kb article table which shows all versions feedbacks. i have to apply a filter condition on that which states that when i open any kb article i should see only current articles feedbacks and if i rem...
K24 Keynotes and Content
Previous conferences published presentations and keynotes online once they were delivered. I’m not seeing that this year. I missed part of the keynote this morning and wanted to find the full clip. Is it available? Thanks in advance
Publisher not available for running reconciliation in SAMPro
Hello Experts,I am trying to run reconciliation for a specific publisher but in the dropdown it doesn't the publisher I want to run it for. I see it being possible when no entitlements are added against that publisher but in my case, I have added tho...
Subscription mail is not getting triggered to a knowledge article when being checkout and revised
Hi, 1.When a subscribed knowledge article is being checked out and revised, The agent who have subscribed the article should get notification. But in my criteria I am not receiving any mail regarding this. 2.Usually we have 3 notification being c...
Email are not getting triggered when a subscribed knowledge article is edited
Hi, I have subscribed a knowledge article,and when editing is done on that article the "KM Subscription: Article revised" notification should be triggered and the author,subscriber should get email based on OOTB.But,I am not getting any notification...
Jira to servicenow integration throws error: "Error encountered while creating attachment."
While sending an attachment from jira issue record to servicenow using flow designer, it throws an error "message": "Error encountered while creating Attachment. Record for file "filename" is not of required class." when i use jira spoke action : 'C...
Knowledge24 presentation content published?
UPDATE 7/22/24: ServiceNow Support was able to talk to the Knowledge Team and they were able to provide a spreadsheet with links to the slide decks. Attached, See Column G with URL to slide deck!! Background:In several sessions at Knowledge24 in Ma...
Knowledge 2024 session slide contents
In all the labs and sessions during Knowledge 2024 the instructors said we would have access, through the community site, to the slide content they were displaying. Does anyone know the location of these content slides?Thank you in advance!Chris
what other articles have a link to an article I'm retiring
Hi team, is there an efficient way for me to know what other articles have a link to an article I'm retiring? The reason is so that we can quickly update any and all articles that link to the retired articles to prevent users from experiencing a brok...
Resolved! Conference Hotel Rates?
Is there going to be a conference rate for the hotel?
Slide Deck from Unlocking Success for your ServiceNow Partnership - Knowledge24
I was curious if anyone has found the slide deck or the link to it from a Know24 session called "Elevate: Unlocking Success for your ServiceNow Partnership." Please share where you found it or a link if possible. Thank you!
