Knowledge forum
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Ask a Question

Knowledge 2024 session slide contents

In all the labs and sessions during Knowledge 2024 the instructors said we would have access, through the community site, to the slide content they were displaying. Does anyone know the location of these content slides?Thank you in advance!Chris

what other articles have a link to an article I'm retiring

Hi team, is there an efficient way for me to know what other articles have a link to an article I'm retiring? The reason is so that we can quickly update any and all articles that link to the retired articles to prevent users from experiencing a brok...

Barathk by • Tera Contributor
  • 474 Views
  • 4 replies
  • 0 helpfuls

Discount Code

Is there a discount code for disabled veterans to attend Knowledge 2022 in Las Vegas?  

PGault by • Tera Contributor
  • 1003 Views
  • 2 replies
  • 2 helpfuls

Retire approval email notification

Hi,   I need to trigger a email to approvers when the knowledge article is in pending retirement state.i) I have created a Business rule with "When to run-After insert and update (Attached screenshot of that)".ii) I have created a notification where ...

Nivedha G by • Tera Contributor
  • 1370 Views
  • 5 replies
  • 0 helpfuls

Kb article visibility issue (Washington upgrade)

Hello All, We are experiencing this problem following the upgrade of Washington. First, which users (non-admin roles) are permitted to view the knowledge articles. They are experiencing this issue whenever they navigate to any category on the employe...

Resolved! Where do I get the lab exercises for the ‘Scripting in ServiceNow Fundamentals On Demand’ course?

Where do I get the lab exercises for the ‘Scripting in ServiceNow Fundamentals On Demand’ course?  I have an instance and the videos for the course give you time to complete lab exercises but I cant see where the tasks for each lab are outlined anywh...

AaronQ by • Tera Contributor
  • 3022 Views
  • 7 replies
  • 4 helpfuls

"Best" class to take at K24?

I'm registered for the CMDB class, but I thought I would ask here too. I was looking to make the most of K24, including the pre-K24 in person trainings. I have my CSA and I'm looking to take a class that will get me a voucher. Will the CMDB class do ...

K24 Mobile App

Hey everyone. I am registered for K24 and am trying to setup the K24 mobile app on my phone. It asks for email address which I give and it says that I am not registered. How can we look into this and find support? James

kerr_jamese by • Tera Contributor
  • 609 Views
  • 4 replies
  • 2 helpfuls

Resolved! ServiceNow knowledge

Hello, can we in export on PDF the serviceNow article from knowledge bases. I want to download some article. 

b__MouradH by • Tera Contributor
  • 580 Views
  • 2 replies
  • 1 helpfuls