When are the K16 labs supposed to be added to on-demand library?

[mhz]

Does anyone know the expected time that labs for K16 should show up? I'd like to get my hands on some update sets!

[beckert]

is it this?

Workflow Design Principles 201 (repeat 2 of 2)

[Brent A · Accepted solution]

I had the same issue where I could not see any of the K16 breakout sessions or labs.   I sent an email to "community@servicenow.com" to explain my issue and within 30 minutes the issue was resolved and I could access the content.   It turned out to be a permissions issue.

[robpickering]

The Workflow Design Principles labs are available in the On Demand Library.

It would appear you're not seeing any attendee content.   Assuming you attended (sounds like you did) and that you're logged into the Community, you'll need to reach out to someone managing Community to have them look at your ID.   I had the same problem and they were able to fix it quickly.

Email community@servicenow.com and they'll fix it.

-Rob

[mhz]

Maybe. But unauthorized. I did take the lab. Signed up, checked in and everything.

[beckert]

Make sure you're logged into Community before you click on the link.