Knowledge Centre - Advanced Knowledge Editor - Text block - Tiny MCE

shaunbentley
Tera Contributor

thanks in advance for the advice here. 

 

Trying to configure the tiny mce editor that is embedded in to the text block within the advanced editor in knowledge centre. 

 

Resources pointing me in the direction of the core form, and the global ui editor but neither of them make changes to the editor inside the advanced editor. 

 

Screenshot attached. 


I basically want to remove text size/family and add toc and script editing as we have in the core record editor. 

 

Screenshot 2026-06-30 at 16.33.51.png

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @shaunbentley 

 

Try with   KB: KB2527143 Knowledge Article HTML Editor (TinyMCE) Toolbar Layout Changed After Yokohama Patch Upgrad... 

 

Resolution

To restore or customize toolbar behavior, use one of the following approaches:

  1. Update the system property
    • Navigate to System Properties > UI Properties.
    • Locate and update glide.ui.html.editor.toolbar.property with the desired toolbar button list.
    • Save and reload forms to apply changes.

 

Also check : Configuring plugins for the TinyMCE HTML editor 

KB0521316 Using the embedded text editor (TinyMCE): Methods and Tips 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti