Adding border on all pictures in knowledge articles using stylesheets

[MOKRA]

Hi.

Is there a way to edit / apply a css stylesheet to all knowledge articles in a knowledge base?

For example, we would like to have a border around all our images used in KB articles, and so far we have been adding these manually via picture editing software which is a tedious and time consuming task, and especially if the images needs to be resized afterwards.

I've found the following that talks a little about it ( How to change the CSS for Knowledge Articles - Support and Troubleshooting (servicenow.com) ).

But since I do not have admin access to look around and fiddle with this in our ServiceNow instances and our ServiceNow admin team is very pressured with tasks I would like to know exactly where to find and edit / add a css stylesheet that can be applied to all knowledge article so that by default all images have a 2pixel colored border added on them. (both existing and new articles).

Is this even possible and can you point me to where to find and edit this so that I can send the request to our internal ServiceNow team fully documented on where and how to change this.

Example of what it looks like:

[Peter Bodelier]

Hi @MOKRA,

Are you using the backend for your knowledge bases, or just a Service Portal?

[MOKRA]

We are using both backend and portal also

[Nicole McCleaf · Accepted solution]

Hi @MOKRA: There is a CSS file on the backend that can be updated. You just need to add something like the following to the stylesheet.

img {

  border: 1px solid #000;

}

See How to change the CSS for Knowledge Articles.

Then, alternatively,  if you have an image in an article where you don't want a border, you just place "0" in the Insert/Edit image > Advanced > Border width field.

Hope this helps!

[MOKRA]

Do you by any chance now where this CSS file is located and if it will affect both backend and frontend/portal?