Affected CI is not visible in Knowledge Related List

sayan-ghosh
Tera Contributor

Hello Team,

Recently I have Imported the data from Source instance to Target Instance via XMl.
The data is perfectly synced in the form view.

But the Affected CI Related List is showing empty.

sayanghosh_0-1744722301420.png

 

sayanghosh_1-1744722323179.png

Even I have exported the data from Source m2m_kb_ci Table and imported it into Target m2m_kb_ci Table.

Screenshot of Target m2m_kb_ci:

sayanghosh_2-1744722430062.png
Screenshot of Source m2m_kb_ci:

sayanghosh_3-1744722473743.png


This might be the case of Versioning but How to Fix it?

Best Regards

 



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