Alternatives to TinyMCE Editor

Mike Van Vooren
Kilo Guru

Have you done any configurations with the existing TinyMCE editor to get additional options?  Or, have you found another editing tool that you have enabled instead of TinyMCE and gotten better formatting options?  Like many of you, we have long struggled with formatting limitations with TinyMCE, especially with content pasted in from external sources like MS Word.  We are hoping that things are better with TinyMCE v5 introduced in Tokyo, but I'm also curious if anyone has swapped it out completely for something different and had a better experience?

 

Thank you!

15 REPLIES 15

Community Alums
Not applicable

Hi Vickie, were you able to make the advanced image options appear?  If so, how?  We tried and were told it was not possible by SN Support.

How is the TinyMCE configured? Is there a Properties section or something?

Community Alums
Not applicable

The default is changed with system properties, but you can also customize it per table with dictionary attributes.   See here:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/workspace/conc...

Vickie Runyon
Giga Guru

Here's the documentation:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/workspace/conc...

@Community Alums I'm not sure what 'advanced image options' you are referring to.

Community Alums
Not applicable