Approval Widget for KA doesn't provide information

[Shaina]

The widget we have for our approval workflow shows little information. We have employee center pro. Has anyone found a way to show the approver what changes were made to an article in the approval widget and provide information on whether it's a new article or an article being edited?

[shannont]

Hi @Shaina ,

There are a few options here.  While in edit mode, you can use the hamburger in the upper left of the article, select History and view it in either Calendar or List view.  You can also go to the article versions tab at the bottom of the article and use the compare versions feature by select the versions you want and selecting 'compare' from the drop down in the upper right of the tabs.  

[Shaina]

Thank you. I guess I'm looking for a way to view it in the widget on the front end of Employee Center Pro. Any idea on how to do that or if it's possible?

[shannont]

Hi @Shaina ,

I would highly suggest doing a google search with these questions as we have not yet implemented ECP in production, however, I did come across this post in the community that I think might prove helpful to you.  I would also check out this documentation which seems to provide more detail around configuration.