Article attachments in the attachments widget.

Tam_Mailley
Tera Contributor

Hi, hoping someone can help. 

 

I am seeing an issue that whenever an image is pasted into a Knowledge article it then uploads into the attachment's widget/ sidebar. 

 

This is problematic especially with longer docs where multiple images have been added to the description. 

 

Has anyone found a way to control the type of attachments that are displayed so it only surfaces actual attachments linked to the article rather than pasted into the description fields. 

5 REPLIES 5

Matt Warwick
Tera Contributor

I guess another option would be to clone the widget and add some custom code that hides attachments of certain mime-types. Not ideal, and you'd need to keep an eye on if the stock widget ends up getting new features you want to implement.