Base URLs for items in ServiceNow

mbernste
Tera Contributor

‎05-04-2023 09:50 AM

Hi all,

 

I know the base URL for knowledge is https://companyname.service-now.com/kb_view.do?sysparm_article= and the base URL for stories is https://companyname.service-now.com/nav_to.do?uri=rm_story.do?sysparm_query=number=

 

Does anyone know what the base URLs are for SER, INC, KBREQ, and KFT?  I use the base URLs as part of a hyperlink/concatinate nested function in spreadsheets for one click easy access.  Thanks!

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Jaspal Singh
Mega Patron
Mega Patron

‎05-04-2023 09:55 AM

Hi,

Text after 'uri=' from the URL specifies the table. 

Also, nav_to.do is more of backend page while the others are portal specific pages

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mbernste
Tera Contributor
In response to Jaspal Singh

‎05-04-2023 09:58 AM

Thanks, but what are the full base URLs?  I don't have the table names memorized or know what they are called in our instance of ServiceNow.  Preferably, it is the back-end URLs for which I am looking.

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Jaspal Singh
Mega Patron
Mega Patron
In response to mbernste

‎05-04-2023 10:10 AM

In that case please look out follow link & replace yourinstancename in URL accordingly. This will give you all tables & dictionary names that you can use.

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mbernste
Tera Contributor
In response to Jaspal Singh

‎05-04-2023 10:20 AM

I know how to find the tables; I just don't know the syntax/parameters as it seems to be different depending on what table.  Through trial and error, I figured out SER:

https://companyname.service-now.com/nav_to.do?uri=u_service_request.do?sys_id=SERNUMBER

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