Change parent of child article
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11-11-2022 05:42 AM
Hi there,
I have a requirement where parent field in child kb article should be updated with the latest version of parent article if parent kb article version is changed.
Can anyone help me here how this can be implemented.
Thanks,
Gopal

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11-12-2022 07:59 AM
No, your business rule should only run when "base version - changes" and remove the other filter conditions
Aman Kumar
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11-14-2022 07:02 AM
Hi Aman,
I Have tried but it is not working. When a parent version changes, it creates a new article (new sysid) with same number, and the version of previous article remains same. So i think to put the condition as parent version changes will not help here.