Creating checkboxes in the Knowledge Article body?

[StephanieM34173]

We currently are on Vancover, we do not have NowAssist at the moment.

I am not sure if this is even possible, but we would like to include checkboxes within an article body (list of teams and then the box is checked to whatever handles the ticket). 

We are in the processes of revamping our instance of ServiceNow and we are going to include the blocks, but we are a ways off for now.

I have tried to copy over from Word, but its like a photo of the checkbox, it will not allow you to check one of them (you would have to have it in Word already as checked and then copy over). I have tried adding HTML code and that doesn't work as well.

Has anyone tried this and it worked successfully?

[ChrisBurks]

Using the code editor within the WYSIWYG add the "checked" attribute on the input and it will be checked when saved.

[trout1974]

Not sure if you know but you can set permissions on knowledge articles themselves as to who can view/access them. Either by the knowledge base itself or kb directly. So you would not have to write in the article itself who should be using it.

[trout1974]

Use this for a checked box in source code : <p><input checked="checked" type="checkbox" /></p> 

For unchecked box use this in source code: <p><input type="checkbox" /></p>

[trout1974]