Drop-shadow being applied to knowledge article images
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04-30-2024 07:47 AM
I noticed recently that articles images when rendered via the Portal have shadows. When I looked at the web page using the developer tool in a browser, I found this.
Is this familiar to anyone? Does anyone know a good place to have our SN developer start looking for possibly correcting the issue?
Thanks!

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04-30-2024 08:56 AM
Hi Andrew,
Assuming this is a business customisation which follows best practice, you'll find the addition within your portal theme record. The stylesheets (can) contain overrides to default formatting. Searching them for .kb_article will help you find the CSS being applied
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04-30-2024 12:49 PM
Thanks for the reply. I've passed it along to our developer.