Drop-shadow being applied to knowledge article images

Andrew Truett
Tera Contributor

I noticed recently that articles images when rendered via the Portal have shadows. When I looked at the web page using the developer tool in a browser, I found this. 

 

Screenshot 2024-04-30 at 10.18.45 AM.png

Is this familiar to anyone? Does anyone know a good place to have our SN developer start looking for possibly correcting the issue?

 

Thanks!

2 REPLIES 2

Kieran Anson
Kilo Patron

Hi Andrew,

Assuming this is a business customisation which follows best practice, you'll find the addition within your portal theme record. The stylesheets (can) contain overrides to default formatting. Searching them for .kb_article will help you find the CSS being applied

 

KieranAnson_0-1714492536784.png

 

Thanks for the reply. I've passed it along to our developer.