Flagging related articles across multiple knowledge base instances

Jo_Dunne
Tera Contributor

Hoping someone can give me some guidance! 

We have multiple knowledge base instances which are managed separately (and by different teams), but there are some articles that are similar - so when a change is made to an article in 1 instance, we are looking at the best way to ensure that any related article across other instances are also updated as we can't rely on the authors / owners to do this as often there are different people contributing to the different knowledge bases and articles. 

 

Has anyone had any similar challenges and therefore able to offer any advice? 

 

Thanks in advance!

15 REPLIES 15

Knowledge blocks are only available in the knowledge base for which they reside.  They cannot be used across different knowledge bases.