Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

For Outdated Knowledge Article "Make this Current" button is not available on one instance but same button is available on other instance.Why?

VIKAS45
Tera Guru

‎09-07-2022 01:37 AM

For Outdated Knowledge Article "Make this Current" button is not available on one instance but same button is available on other instance. Why?

Labels:
0 Helpfuls
  • 676 Views
1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

‎09-07-2022 01:49 AM

Hi

please check on page https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/knowledge-management/task/... the prerequisites are fulfilled or provide more details.

Maik

0 Helpfuls