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For Outdated Knowledge Article "Make this Current" button is not available on one instance but same button is available on other instance.Why?

VIKAS45
Tera Guru

‎09-07-2022 01:37 AM

For Outdated Knowledge Article "Make this Current" button is not available on one instance but same button is available on other instance. Why?

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Maik Skoddow
Tera Patron

‎09-07-2022 01:49 AM

Hi

please check on page https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/knowledge-management/task/... the prerequisites are fulfilled or provide more details.

Maik

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