Getting error message when login to service now
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03-31-2023 03:22 AM
Hi,
I would like to inform i am getting error message as below when i login to service now.
A view with a Name of (empty) or Title of 'Default view' already exists
looks someone created dublicate record and named after "abc". now i can see only abc in the view list and the above error.
Please help me in resolving this.
Thank You
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04-03-2023 03:21 PM
It seems that there might be a duplicate view created with a blank name or titled as "Default view". This can cause issues when trying to access the view or causing error messages like the one you are receiving.
To resolve this, you can try the following steps:
- Go to the "View" table in ServiceNow.
- Filter the list to show only views with a blank name or titled as "Default view".
- Delete the duplicate view(s) by selecting the checkbox next to the view(s) and clicking on the "Delete" button at the top of the list.
- Refresh the page and check if the error message is still appearing.
If the issue persists or if you are unsure about deleting any records, it is recommended to reach out to your ServiceNow administrator for further assistance.
I hope this helps!
Please mark my answer correct/helpful in case it adds value and moves you a step closer to your desired ServiceNow solution goal.
Thanks,
Punit
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04-10-2023 07:51 PM
Hi,
Thank you for your response.
I have tried the above steps and noticed the default view dont exist and replaced by name "abc". However, facing same error.
Thank You
Neelufer
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04-11-2023 10:40 PM
Hi,
Thank You for your response!
I would like to inform you, the error message keep displaying throughout the application. actually the default name is changed. the copy is deleted. I am looking to get back the default view.
Thank You
Neelufer